Security Systems and Other Deliverables.
Order Processing
All orders are generally dispatched within 2 business days after receipt of payment. Please note that processing and shipping times are separate; processing refers to preparing and packing your order before shipment.
Shipping Methods and Tracking
- Packages are shipped via UPS with tracking and drop-off without signature by default.
- If you prefer delivery by UPS Extra, which requires a signature upon delivery, an additional fee will apply. Please contact us before selecting this option to arrange and confirm the cost.
- Once your order is shipped, you will receive a tracking link via email to monitor your package online.
Shipping Fees
Shipping fees include handling, packing, and postage costs. Handling fees are fixed, while transport fees vary based on the total weight of your shipment.
To minimize shipping costs, we recommend grouping all items into a single order. Please note that we cannot combine separate orders placed independently; shipping fees will apply to each order individually.
Packaging and Risk
Your package will be dispatched at your own risk. However, we take special care to protect fragile items. Boxes are generously sized, and your items are securely packed to ensure safe delivery.
Additional Information
- Please check your package upon delivery. If the parcel appears damaged, you may refuse to accept it and contact us immediately.
- We are not responsible for delivery delays caused by the carrier or incorrect delivery information provided by the customer.
- For any questions or concerns about your shipment, please contact our customer service team.
This Delivery Policy is accessible at all times on our website and linked in the footer for your convenience.